Ingram Micro Announces Significant Enhancements to their Cisco Hosted Collaboration Solution (HCS) Offering


Dec, 14

Ingram Micro Announces Significant Enhancements to their Cisco Hosted Collaboration Solution (HCS) Offering

Cisco’s HCS is a proven, best-of-breed solution that can purchased from multiple vendors today. So the question becomes, what can one vendor offer that another can’t? Who can solution providers turn to when they need to enhance their offering to include options like redundant data centers and design, delivery, and operational expertise?

To better assist solution providers with this challenge, Ingram Micro recently announced a new and enhanced version of their Cisco Hosted Collaboration Solution (HCS).  What’s new and exciting about this offer is Ingram Micro has partnered with Netelligent Corporation, a well-known leader in the collaboration space, to provide one of the most robust HCS solutions available. Netelligent Corporation will host this solution and offer a comprehensive set of options to accommodate the varying needs of the Ingram Micro partner base.

Jason Bystrak, Senior Director of The Americas, Ingram Micro

Jason Bystrak, Senior Director of The Americas, Ingram Micro

“By partnering with Netelligent, we’re able to provide our partners with a new, broad set of complimentary services around HCS,” says Jason Bystrak, Senior Director – The Americas, Ingram Micro. “Now partners can offer a broader solution that includes hosted voice, instant messaging, web conferencing and Cisco Contact Center — all offered via state-of-the-art redundant data centers for high availability and disaster recovery. Combine this with a cloud-based ‘as-a-service’ consumption model and it’s the perfect recipe for success.”

“With hosted VoIP and collaboration being adopted at increasing rates, the timing is perfect for Netelligent Corporation to join forces with Ingram Micro to bring Cisco’s industry leading HCS solution to market,” says Bob Hollander, Vice President, Sales and Marketing, Netelligent. “Clients are clamoring for solutions that reduce the complexities and excess costs of on-premises solutions. The combination of Netelligent’s UC and telecom market experience, combined with Ingram Micro’s world-class Partner infrastructure, allows us to provide the Cisco partner base with a new, very appealing solution.”

Ingram Micro partners Synetra and GigaKOM were both early adopters of this new offer and had the following comments.

“Synetra has several customers using the Cisco HCS solution provided by Ingram Micro and Netelligent. In each case the implementation was seamless and the customers couldn’t be happier” says Ken Leaman, Director of Operations at Synetra.

Ingram Micro reseller partner Andrej Komatina, CEO of GigaKOM, added, “We work a lot with the K-12 educational market and have seen the need among clients using on-premises Call Manager phone systems to decrease their hardware expenses, maintenance costs, and other related fees. By offering this new solution, we’re able to provide the same service with more features — automatic updates, better support, and simpler billing — at a savings of up to 40% over a five-year period.”

Cisco certified resellers interested in learning more about this offering should contact Michael Perry, the Senior Manager of Cisco Cloud at Ingram Micro, via email at:

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