Business Software Suite by Freshworks
Freshworks Inc. is the parent company behind the suite of products which includes Customer Support Software – Freshdesk, IT Service Management Software – Freshservice, Sales CRM Software – Freshsales and Call Center Software – Freshcaller. The company’s suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers.
CRM / Platform Services by Salesforce
Salesforce.com is the primary enterprise offering within the Salesforce1 Platform, and provides companies with an interface for case management, task management, and a system for automatically routing and escalating important events. The Salesforce customer portal provides customers the ability to track their own cases, includes a social networking plug-in that enables the user to join the conversation about their company on social networking websites, provides analytical tools and other services including email, chat, and access to customers’ entitlement and contracts.
Hosted Business Applications by Zoho
Zoho helps you to focus on your business while taking care of the rest with apps that help you to get more sales, get paid, support your customer, and make your business more productive. Zoho has 25+ online applications like CRM, Mail, Project Management, Invoicing, Web conferencing, Support. Zoho CRM is the flagship product that drives sales force performance and profitability by giving everything one needs to sell smarter. Zoho CRM makes it simple to perform: Lead Generation & Qualification, Pipeline Analysis, Sales Stage & Probability Analysis, and Competitive Analysis.
Enterprise on Premise IT Management by Manage Engine
ManageEngine crafts comprehensive IT Management software with a focus on making IT admin’s job easier. It’s 90+ products & free tools cover everything that IT needs at affordable prices. From network and device management to security and service desk software, ManageEngine is bringing IT together for an integrated overarching approach to optimizing IT